Showing posts with label ilm. Show all posts
Showing posts with label ilm. Show all posts

Wednesday, 16 December 2015

Qualification Levels

Judith Barton
British School of Coaching offers training and development programmes leading to Institute of Leadership and Management (ILM) accredited qualifications. These qualifications are available at a number of levels, which are defined by the regulatory body for qualifications in England, commonly known as Ofqual. We offer qualifications at Level 2, 3, 5 and 7 which include academic learning and a requirement for practical, ‘vocational’ skills – the ability to ‘do’ things as well as to ‘understand’ them.

So, what do these ‘Levels’ mean? The essential differences are, I suggest, based on the complexity of thinking skills required to achieve each level and the organisational context within which they are applied.

Levels 2 and 3 are about understanding – e.g., what the solutions-focussed approach in coaching is, what its key features are, how it works.
Level 5 is about analysing – why it works, what the theoretical model and assumptions are which underpin the approach.
Level 7 is about critiquing – what are the strengths and weaknesses, are there flaws in the underpinning model and assumptions which might limit its usefulness, are there other models which are more effective in particular circumstances?

In more detail, there are three ways of describing levels.
  1. The occupational status of the learners for whom the qualifications at each level are designed (organisational context).
Level 2 qualifications are designed primarily for team leaders and aspiring first time managers.
Level 3 qualifications are designed primarily for those in their first management role – including team leaders and first-line managers.
Level 5 qualifications are designed primarily for practicing middle managers.
Level 7 qualifications are designed primarily for those operating at senior manager/executive director level or equivalent.
Level 5 and 7 qualifications are also appropriate for those wish to start or develop their own coaching practice or business.
  1. Comparison with traditional academic qualifications (complexity of thinking). There is an agreed table of comparators, which is:
Level 2 is roughly equivalent to GCSE grades A* to C;
Level 3 is roughly equivalent to A Levels/International Baccalaureate;
Level 5 is roughly equivalent to the second year of an undergraduate degree;
Level 7 is roughly equivalent to postgraduate certificates, diplomas and Master’s degrees.

     3.  Looking at the learning outcomes and assessment criteria for each level of qualifications and how these can indicate the difference between these levels (complexity of thinking). Following on from the blog on writing your assignment, I noted that the key element in the learning outcomes and assessment criteria which helps to indicate level is the assessment verb. This verb tells you what you are expected to learn and then demonstrate through your assignment. Here are some examples taken from the ILM coaching and mentoring qualifications – with suggested explanations of what the verbs mean.

Level 2:   ‘Describe the benefits of mentoring’ – what does it look like? This may involve selecting the most important features;
‘Explain the importance of agreeing goals for mentoring’ – how does it work? This involves some description of the topic and providing reasons;
Level 3:   ‘Describe the purpose of workplace coaching’ – what does it look like? This may involve selecting the most important features of workplace coaching;
‘Explain the role of an effective workplace coach’ – how does it work? This involves some description of effective workplace coaching and providing reasons what makes coaching effective;
Level 5:   ‘Analyse why coaches require effective communication skills’ – what makes this work the way it does? This involves exploring a topic in detail, breaking the topic into essential features so that you can identify possible causation and/or draw conclusions;
‘Review the responsibilities of the coach to manage relationship’ – how well does this work and what may need to be done about it? This involves making a judgement about a topic which relies on evidence which is evaluated within a theoretical model;
Level 7:   ‘Compare and contrast the application of different models, modes and methods of supervision’ – how do topics relate to each other? and, how ‘good’ is one example compared to another? Comparison requires a description of the relative features or effectiveness of each example; contrast requires an assessment of the relative features or effectiveness of each example.
‘Critically review own ethical and moral values, beliefs, attitudes and personal integrity’ – how well does this work and what may need to be done about it? This will involve more detailed, in-depth review and requires an informed judgement with reference to concepts, theories and ideas.

As well as the assessment verb itself, the complexity or the topic and the context in which the verb is applied will affect the level of the qualification. Whilst the ‘lower level’ verbs may appear in higher level assignments, the ‘higher level’ verbs will rarely, if at all, be a low level activity.
Essentially, the higher the level of qualification, the more complex the cognitive skills required to complete it successfully and the more senior the learner is (in an organisation) who will be able to successfully complete the assignments.

If you would like to see more about the qualifications offered by the British School of Coaching click here

Wednesday, 10 December 2014

Flip the switch for Reflection & Learning

Judith Barton




In my last blog I concentrated on reflection. Whether through writing the blog, I have reflected more or have written the blog due to more reflection and learning I am not sure.

However I do know truly effective reflection needs:



1. Time – not necessarily long periods of time but ‘ free’ time free from ‘spikes’ of thought - jumping or spiking into your reflective thinking.

2. Space – freedom to think, create space to think - include it in your daily to do list.

3. Clearance-Reflective Clearance© – without a clear mind the thinking, pondering and ‘openness of mind’ is not available to you and is crucial when working with clients.

4. Unblock and remove the debris – in reality this often means stop thinking about stuff that doesn’t matter, after we have created the time, space and clear the big stuff. There can be continual internal struggles that if not removed will act as a distraction and infect your reflective thinking.

5. Floating & Oxygen – Remember your mind should be ‘floating’ to think not solve, so introduce the space to think, I like to think of this as allowing the oxygen to flow through the brain.

Make reflection part of your DNA and see your practice improve. Flip from continually doing to a balance of doing and learning.

I would love to learn of your ‘best reflect moment’. What made it really work?

Write a blog and we will publish it*.

* All blogs subject to review and sending in a blog does not guarantee publication.

Friday, 21 March 2014

Get S.M.A.R.T by being S.M.A.R.T.E.R


Susie Matson
Most people are familiar with the process of goal setting using ‘SMART’ targets, but what about, ‘SMART’ getting ‘SMARTER’.

It is much more difficult to set goals based around improving softer skills and personal qualities, such as communication. By using SMARTER targets alongside web-profiling enables us to focus on their interpersonal and intrapersonal skills.

When setting SMART targets it is essential to make it an art and listen sharp. You need to get alongside and assist the client to put in the ‘S’ and be specific about the goal they aim to achieve. Ensure there is a measure, can the goals be assessed? 

If measurement is not by the completed action, try using scaling for effect; the result may be growth in esteem and personal confidence. ‘A’ - is the target acceptable?  Do you both believe that it can be achieved? Bring back the ‘R’ for reality. Challenge is vital for motivation, yet unrealistic targets will only lead to further disappointment and loss of personal confidence. 

When is it going to be done? Time is essential for knowing how much time you have to complete your target.

You can maximise the impact of your SMART goals by making your goals SMARTER. To do this create an atmosphere of excitement to whet their inquisitiveness, enabling high levels of curiosity and enthusiasm for both client and coach. 

Updated records of goals achieved demonstrates client satisfaction and that target setting can undoubtedly make the difference.

Susie is currently a candidate on our Masters-level Coaching course, the ILM Level 7 Certificate in Executive Coaching and Mentoring.  Read more about this and other ILM coaching qualifications here.

Monday, 29 July 2013

Parent Mentors Receive their Certificates

We were proud to present the 2012/2013 training group with their ILM Level 2 Award in Mentoring certificates.  Many congratulations from the Bsc team!


The ILM Level 2 Award in Mentoring is an ongoing programme in the UAE and UK.  To find out more click here

Tuesday, 30 April 2013

Boston Beer

How Jim Koch's 'speed coaching' has helped Boston Beer go from a home enterprise in 1984 to bringing in almost $630 million dollars in 2012

http://www.reuters.com/article/2013/04/25/idUS253517120220130425





http://upload.wikimedia.org/wikipedia/commons/b/b5/Boston_Beer_Company,_So._Boston.jpg

Thursday, 14 March 2013

How to Run the Perfect Coaching Session



Judith Barton is Director of Coaching at the British School of Coaching and has been coaching and developing senior leaders in government and private sectors for 23 years.




Timekeeping:

  • If you have to travel to a venue, ensure that you arrive there in plenty of time so that you can prepare the room and yourself for your coaching practice.  This includes making allowance for travel delays, checking road conditions and/or real-time train departures and arrivals when deciding when to leave your own starting point (home or office).
  • If the client is coming to your offices/home go to the room where you will be coaching in plenty of time to prepare the room and yourself.

Materials/resources:


  • Ensure that you have ready access to all the materials and resources you may need during your coaching practice, for example flipchart, paper and pens (for scaling, noting down ideas, action points), glasses of water.
  • Make sure that chairs are comfortable and positioned so that you and your coachee can see each other clearly without being so close that you risk invading each other’s space.

The paperwork:


  • It is good practice to keep the business administration (how much, how and when to send invoices/make payments), of your coaching practice separate from the actual coaching sessions. 
  • If you have the benefit of employing a secretary or administrator, it is best to refer all business administration to them and maintain your distance from these matters unless negotiations beyond their competence or role are required. 
  • If you have to manage this yourself, try to ensure that these matters are fully agreed in advance of the coaching sessions. 
  • All components of Terms and Conditions should be dealt with beforehand, before the coaching proper commences. 
  • It makes sense to use PayPal, a debit or credit card rather than cash for payment.

Preparing yourself to coach:


To ensure that you are wholly present for the client, try the following:
  • Centre yourself, focus on deep breathing and removing all distractions from your thoughts – this will lead to you asking better questions and being more able to pick up all the nuances of what your coachee is saying. 
  • If you have a number of sessions in the day, make sure you eat slow release energy food (porridge, bananas etc.) prior to the session, and only a little caffeine.
  • Remove any assumptions about your coachee, their progress since the last session, their personality, their issues. 
  • Review and reflect upon any previous coaching sessions, your knowledge and understanding of the coachee. 
  • If the client is new to you and, where relevant, find out something about their organisation. 
  • Put into the client into the front of your mind and be ready to go into the session, without having to refer to notes from previous sessions. 
  • If you are meeting a number of coachees, e.g. for a corporate client, know who you will seeing, and the order in which you expect them to attend. 
  • Consider what information you may wish to exchange with client, in order to develop trust, and personal safety 

During the coaching session:


  • Ensure that you remain open-minded and suspend judgement so that you are able to really hear what your coachee is saying – verbally and non-verbally.
  • Sit with your feet flat on the floor (not cross legged) with an upright posture (not slouching) so that you are physically demonstrating your focus on and interest in your coachee. 
  • At the beginning of each session review contract, revisit confidentiality, your code of conduct, and reconfirm the coach’s objectives from the session. 
  • Agree with client how many notes you make are to be disposed of or retained – you could offer to give them your notes at the end of the coaching programme.  Good practice is to invite the client to keeps notes of their actions.  This may depend on how the client best learns eg. visually.

After the coaching session:


  • Review and reflect on the session – what went well, what really worked, where you could have improved your coaching practice. 
  • Maintain proper records with the minimum necessary information to enable you to issue accurate invoices and continue with the next session where you finished the last. 
  • Identify and keep a note of any issues you will want to raise with your coaching supervisor. 



Judith is currently running the ILM Level 7 Certificate in Executive Coaching and Mentoring, and the ILM Level 2 Award in Mentoring for Young Learners with the British School of Coaching.  To read more about Bsc's coaching and mentoring courses click here.

Monday, 18 February 2013

ILM Level 2 Award in Mentoring for Young Learners


We enjoyed running the workshop days of this February's Parent Mentoring Course in the UAE which finished yesterday. The delegates will now be turning their attention to their mentoring sessions and their assignments!
Read more about the course here

Thursday, 14 February 2013

Location, Location, Location

By Martin Hill, 

bsc Level 7 Programme Director

It is often one of the things that coaches arrange without too much thought- but the location you choose for a coaching session may well make a significant impact on the success of the session.

Frequently the coaching location is influenced by the coaching sponsor-  use of the organisation’s premises provides a convenient solution for the sponsor as it will reduce costs and also saves time, with little or no travel time for the clients being coached. However, as a coach think about how the location may be perceived by the client – if you are using the organisation’s own premises will they perceive you as “part” of the organisational power and therefore be inhibited in disclosing matters or engaging?

Sometimes changing a location can actually generate a freedom of thought and engagement that was inhibited by using a location that a client is very familiar with or in which they have to maintain a particular façade. 


When selecting a coaching location, here are some of the factors to bear in mind:

·        Privacy- bear in mind that confidentiality is the crux for a successful coaching relationship. Make sure that the room selection demonstrates that confidentiality has even been considered in the choice of the location – are the walls thick enough to avoid audio leakage? What about visibility – a lot of trendy modern offices now have “glass” walls – unlikely to instil confidence in sharing visual ideas etc. Make sure that you are going to be uninterrupted- also remember to switch off your mobile and ask your client to do the same.

·        Neutral Territory- even if you have to use accommodation provided by the coaching sponsor, think about what you can do to demonstrate to the client that this is “neutral” territory. This could be done as part of your contracting discussions- but also think about the room set up –can you rearrange the furniture- what about where you and the client will sit? Avoid using the client’s own office- this is frequently an environment where the client is prone to distractions and interruptions.

·        Be Adventurous- do not be afraid to offer a different venue- coffee shops or even taking advantage of the great outdoors. One of the most productive sessions for one of my supervisees came from recognising that the office environment was causing the client stress that say and thus they went for a quick stroll outside – this led to the revelation for the client that the cause of his stress was the office not his own behaviour and actions- and he came up with an action plan to resolve this.

·        Comfortable- make sure the room is at a comfortable temperature and well lit. Is the seating comfortable enough – but not too comfortable?

·        Access- again this links back to confidentiality – is the “corridor” access to the room such that it will actually reveal who is attending as a client? If there are no alternative options, think about how the coaching sessions will be pitched to everybody in the organisation- do it in such a way that it diminishes any stigma or presumptions that people may make. 

·      Technology considerations- if you are going to use technology –make that there are plug sockets or anything else that your gadget may need (e.g. internet access). I would suggest that ideally you should aim to be self-sufficient and have a coaching toolkit that has all the necessary stocks and supplies that you may need- that could include investing in a dongle or mobile broadband access device or a device with built in internet access. Even if you use something as simple as pens and flip charts – if it is an open view room you are using, you may need to rethink how to approach the session. Above all else, whatever technological aids you use- always check that they are working BEFORE the session and have a back-up plan in case there is a technological malfunction.

·        Organisational Rules- if you are using the sponsor’s premises, make sure that you familiarise yourself with any rules or protocols that have to be observed. It could even be as simple as checking what the dress code is or when fire alarm tests are scheduled!

·        Planning – make sure that you plan out the travel time and familiarise yourself with the location in advance. Get there early. Make sure there is a point of contact so that you can direct any queries or raise any issues with them.

·        Refreshments- think about whether there needs to be tea, coffee, water on offer. If this is going to be a full day session for you – think about what you will do for lunch. Also check out where the restrooms are!


Martin Hill LL.B (Hons), FInstLM, AMAC, EMCC Member, Coach &Coach Supervisor
Programme Director for ILM 7 Coaching & Mentoring Courses

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