Showing posts with label teaching. Show all posts
Showing posts with label teaching. Show all posts

Tuesday, 1 April 2014

The Sound of Silence



 
Sanam Yakub
 ...



Did you hear that? 

It was the sound of silence.

Sir Conan Doyle had it right when his character Sherlock Holmes criticized Watson for only ‘looking’ and not ‘observing’. We all ascend the same stairs everyday at home, but do we observe how many steps there are? 

Similarly, it can be easy to ‘listen’ to what your client is saying, but do you always ‘hear’ what they say?

Listening to what the client is saying and hearing what they actually mean is a skill that all coaches should develop.  A coach must not only focus on the clients spoken response but also pay attention to non-verbal clues, which can be imperative in guiding further questioning.

Techniques such as pausing after questioning, are essential in allowing the client time to think about their response - silence is where the thinking and change is taking place.  

In addition, listening for key information and phrases can give clues to the clients thinking. Furthermore, paraphrasing, reflecting and summarizing what the client has said can help to develop the thinking of the client and ensuring that the coach has heard the clients response correctly.

Once effective listening has been mastered, open-ended questions can be powerful for extraction of information.  

Listening is more than just sitting back and taking in the words of the client. 

It is about picking up the clues in the unsaid words, facial expression and body language. So next time you are listening to your client, ‘observe’ and ‘hear’ the silence – it should speak volumes. 


Sanam is CPD Leader at Dubai English Speaking School.  Having completed the ILM Level 3 Award in Coaching with flying colours, she will now be embarking on this May's ILM Level 7 Certificate in Executive Coaching and Mentoring!

Monday, 31 March 2014

A Rationale for Coaching in Education



Jane Shaddick-Brady
Strategies for professional learning and staff development in a school context has traditionally been through the introduction of an initiative by senior leaders or visiting providers or through focus groups and twilight training internally or by staff attending external courses. Other strategies have been to share classroom practice through team meetings, through discussion and conversations about observations and ‘drop-ins’ on classroom practice, although the results of these approaches have very little sustained impact at individual level, possibly because of a lack of understanding of the new initiatives or a lack of consolidation to embed the new learning.


Professional learning has led to the introduction of using coaching as a process for performance management and enhancement. Through the use of coaching conversations, it is hoped that the integration and realisation of new approaches into an existing repertoire of skills sets will encourage new thinking, reflective practice and ultimately improved teaching and learning for the children.



At present, appraisal and performance management is the preferred model for accountability in many schools but these processes are often not very rigorous or successful in driving change. Other strategies for development such as mentoring or co-mentoring are also used; however, these methods also appear to have very little sustained impact at individual level because of a lack of understanding of the new initiative or a lack of consolidation or willingness to embed the new learning.




Peer learning, joint practice and support whereby staff visit classrooms and either team teach or observe practice to develop teaching and learning objectives again have been seen to have little impact because of a lack of time to organise mutual sessions, a mix-match of timings with timetables or a lack of commitment.



However, in order for development to take place, support needs to be more personalised and relevant to individual needs and performance management targets agreed, which identify learning outcomes and real changes in practice that would result in improved learning or practice, rather than an imposed set of targets.




This approach again leads to the importance of introducing coaching as a process for development as this is at the heart of coaching and mentoring. The potential for the performance management process to develop colleagues, to build motivating and collegiate relationships, to achieve school priorities and to improve pupils’ learning and experience can then be established and developed further through solutions-focused coaching.



A coaching approach can support a more effective culture for learning and development for staff in school and so support professional development that makes a difference to the learning and experience of pupils and which is why I believe coaching should be integral to the professional development and performance management process in school.



‘The use of coaching is not a difficult skill to learn. Perhaps the hardest part is the willingness to give up what we did before, especially when it was a more prescriptive style. Change is a challenge for all of us, but in the modern world, it is inevitable and the better we understand the reasons for it and the effects of better methodologies, the easier it becomes.



Coaching should never be viewed as the flavour of the month or as just another new initiative. It is more importantly another step in the ongoing evolution of participative human interaction. As such it applies equally to leadership, to management, to parenting and to teaching and learning’ (Whitmore, 2005)


Jane is Assistant Head Teacher at Dubai English Speaking School, who have spent the past 2 years implementing a Coaching culture within the school, with the help of British School of Coaching.   

Friday, 9 August 2013

Developing a School Leadership Coaching Team



Charlotte Randall

Through private invitation, the Dubai English Speaking School (DESS) was asked to present at the 'What Works' Leadership event on April 16th 2013 at the Knowledge and Human Development Authority (KHDA) in Dubai.  The Headteacher, Mr David Hammond, along with myself, jointly delivered a presentation that focused on the success of introducing the ILM Level 3 Award in Coaching accreditation into the professional development programme of our senior and middle leaders.

The Knowledge and Human Development Authority (KHDA) is a regulatory authority of the Government of Dubai and is responsible for the growth, direction and quality of private education and learning in Dubai.  'What Works' was established by the KHDA, as an invitation only event, to provide a forum for collaborative learning within Dubai’s private education sector. Their vision, to bring schools together to share best practice and develop professional relationships based on underlying values that put the pupils at the heart of learning.

By taking the approach of training all members of the leadership team (teaching and non-teaching) on a rolling programme due to complete in 2014, we have started to build capacity and capability across the organisation for increasing performance at all levels. This is being achieved through individual coaching sessions, performance management conversations and the integration of the coaching dialogue into the core of the organisation.

Areas that have been developed as a result of enhancing the schools professional development opportunities with an accredited leadership coaching team are:

Leadership and Management:
  • Team collegiality, motivation, challenge
  • Behavioural changes at leadership level to get the best from the team
  • Raising the profile of leadership roles through addressing staff performance

Career/Role Development:
  • Linked to the above leadership and management points but also….
  • Career progression within the organisation (long term and short term goals linked to teaching and learning)
  • Understand my role within the organisation

Teaching and Learning:
  • Develop teaching and learning strategies
  • Developing in key areas such as formative and summative assessment

Time Management:
  • Using the Time Management Matrix to support colleagues through pressure points in the term
  • How to deal with stress and panic

Project Management:
  • Building a rationale and action plan towards implementing a project

Change Management:
  • Supporting colleagues to adapt to change within the working environment
  • Transition out of the organisation and succession planning

Raising the profile of a department:
  • Developing skills and practical actions to raise the profile of the department/subject area
It was a privilege to have been invited to the 'What Works' event and be able to share the good practice, commitment and hard work of my colleagues at DESS to ensure that as an organisation we are always moving forward.

During the presentation, visual harvesting or graphic recording was used to collect the content of the talk in real-time, the result of which can be seen in the photo below.


Charlotte Randall




Read more about the coaching programme the British School of Coaching are implementing at Dubai English Speaking School here



 

Wednesday, 10 April 2013

Where is Your Focus?



Coaching, training

A friend sent me this silly picture by e-mail. When I had finished laughing, I realised that there was an important message embedded within it.

We value focus – managers, sports-persons and, of course, coaches - think of the competence around goal focus. But, when focus is too narrowly applied, it can be dangerous and damaging. People get trampled ….. or eaten.

I’m a big advocate of ‘consequence questions’ in coaching sessions, often using the ‘three chair’ strategy to challenge the coachee to think about what a course of action would seem like to Mr. X or manager Y.  Or, I might use hypothetical questioning to explore “what would happen if …” Perhaps it is exactly this ability of the coach, to impose a 360 degree perspective on the decision-maker’s thinking, which is at the heart of executive coaching. 

Julie Starr says that the coach is often the guardian of the coachee’s goal focus. Maybe we should also be the guardian of their awareness?

Of course, there are times when coaching is not appropriate at all – when telling is the right approach; in this case ……

“Lion! RUNNNNN!” 



Ray Garner is BSC's Programme Director of the ILM Level 7 Certificate in Executive Coaching and Mentoring and for the ILM Level 3 Award in Coaching.
Ray is an ex-Head Teacher with forty years experience in education and using coaching as a mechanism to transform organisational culture.