Monday 11 November 2013

British Embassy Presentation for Dubai English Speaking School


Last week we were very proud to present Certificates to teachers from Dubai English Speaking School for completing the ILM Level 3 Award in Coaching. Very well done to everyone!

12 more teachers have just begun the qualification, as the school continue to develop a culture of coaching throughout the whole organisation.










Friday 9 August 2013

Developing a School Leadership Coaching Team



Charlotte Randall

Through private invitation, the Dubai English Speaking School (DESS) was asked to present at the 'What Works' Leadership event on April 16th 2013 at the Knowledge and Human Development Authority (KHDA) in Dubai.  The Headteacher, Mr David Hammond, along with myself, jointly delivered a presentation that focused on the success of introducing the ILM Level 3 Award in Coaching accreditation into the professional development programme of our senior and middle leaders.

The Knowledge and Human Development Authority (KHDA) is a regulatory authority of the Government of Dubai and is responsible for the growth, direction and quality of private education and learning in Dubai.  'What Works' was established by the KHDA, as an invitation only event, to provide a forum for collaborative learning within Dubai’s private education sector. Their vision, to bring schools together to share best practice and develop professional relationships based on underlying values that put the pupils at the heart of learning.

By taking the approach of training all members of the leadership team (teaching and non-teaching) on a rolling programme due to complete in 2014, we have started to build capacity and capability across the organisation for increasing performance at all levels. This is being achieved through individual coaching sessions, performance management conversations and the integration of the coaching dialogue into the core of the organisation.

Areas that have been developed as a result of enhancing the schools professional development opportunities with an accredited leadership coaching team are:

Leadership and Management:
  • Team collegiality, motivation, challenge
  • Behavioural changes at leadership level to get the best from the team
  • Raising the profile of leadership roles through addressing staff performance

Career/Role Development:
  • Linked to the above leadership and management points but also….
  • Career progression within the organisation (long term and short term goals linked to teaching and learning)
  • Understand my role within the organisation

Teaching and Learning:
  • Develop teaching and learning strategies
  • Developing in key areas such as formative and summative assessment

Time Management:
  • Using the Time Management Matrix to support colleagues through pressure points in the term
  • How to deal with stress and panic

Project Management:
  • Building a rationale and action plan towards implementing a project

Change Management:
  • Supporting colleagues to adapt to change within the working environment
  • Transition out of the organisation and succession planning

Raising the profile of a department:
  • Developing skills and practical actions to raise the profile of the department/subject area
It was a privilege to have been invited to the 'What Works' event and be able to share the good practice, commitment and hard work of my colleagues at DESS to ensure that as an organisation we are always moving forward.

During the presentation, visual harvesting or graphic recording was used to collect the content of the talk in real-time, the result of which can be seen in the photo below.


Charlotte Randall




Read more about the coaching programme the British School of Coaching are implementing at Dubai English Speaking School here



 

Monday 29 July 2013

Parent Mentors Receive their Certificates

We were proud to present the 2012/2013 training group with their ILM Level 2 Award in Mentoring certificates.  Many congratulations from the Bsc team!


The ILM Level 2 Award in Mentoring is an ongoing programme in the UAE and UK.  To find out more click here

Monday 20 May 2013

Does VAK work?

By Ray Garner, Programme Director at The British School of Coaching



In the late fifties, early sixties, when I was a knowledge-hungry schoolboy, it was common for my class-mates and I to dip into the many do-it-yourself diagnostic tests published in the popular press – things like Eysinck’s “Test Your Own IQ”. We would then strut our self-imposed labels – and ground our emerging misconceptions about our own learning and personality styles – with all the certainty of youth. It took me quite a long time to debunk my view that “I do not have a ‘mathematical brain’”. And, perhaps my slight scepticism about diagnostics comes from the perception that I always seemed to be at the extreme poles of every continuum, and yet managed to operate in a more or less normal sort of way.

It seems to me that the importance of VAK as a ‘predictor’ of learning behaviour has gained ground recently, in the descriptors for the ‘understanding’ elements of the executive coaching and workplace coaching courses I’ve been tutoring on recently, for instance. Just like my youthful friends and I, candidates are still very happy to label themselves. “Oh, I’m a kinaesthetic learner, you know – I’ve just got to get up and move every ten minutes!”

There is some evidence from research to suggest that we all have a leaning to one, or two, of the modalities. Evidence to suggest that our learning is seriously impaired if we do not receive input in the preferred way, or to show that learning is significantly improved by a match of presentation to learning preference, is very thin on the ground. It has always seemed to me that, as learners, we just get on and use what is available at the time. We may use a preferred style to revisit the learning afterwards. It’s the same with other forms of ‘preference testing’ – I’m (perhaps) not a natural ‘completer/finisher, but, as a manager, I’ve tied up many a loose end and enforced not a few deadlines.


For me, as an educator, what is important is the way that learners seem to instinctively match a learning style, or, more often, integrate aspects of two or more, to the learning task. Why would a ‘Solution Focused’ coach expect less – the answer lies, always, with our clients. I’ve observed this ability in very young learners – adults sometimes have to regain the ability.

So, as a coach and a coach-educator, how do I respond to these musings? I don’t think it is rocket science – it may be as instinctive as the learner’s use of styles. I try to make sure that I listen for clues about how the client wants to proceed, as well as clues about goals and feelings and meaning and significance. And, I ask, frequently, what would be the best way to record our work together to achieve lasting learning support – “is this working for you?” I like to ‘latch on’ to metaphor or visualisation used by the client, and employ it to enhance our session. Having drawing paper and colouring pens, and maybe even Playdoh, in the toolkit can be useful. In presenting our courses, I’ve noticed that candidates seem to appreciate and enjoy a wide range of learning style opportunities and, from my experience, engage equally well in those that they might not have chosen as a preference.

I don’t play golf, but I’m told that, those who do, fear ‘The Yips’ – a falling off of performance associated with thinking too much about what should come naturally. Coaching, it seems to me, is every bit as much ‘skilled performance’ as golf is. I certainly welcome the richness and rigour that academic study brings to my thinking about my profession, but I would also wish to guard against reifying its paradigms and taxonomies. Contentious as it might seem, in the current climate, there’s a bit of me that approves of ‘flying by the seat of your pants’. Perhaps this is why we put so much emphasis on ‘doing, contextualising and reflecting’ on our coaching courses?

____________________________________________



Ray Garner is BSC's Programme Director of the ILM Level 7 Certificate in Executive Coaching and Mentoring and for the ILM Level 3 Award in Coaching.
Ray is an ex-Head Teacher with forty years experience in education and using coaching as a mechanism to transform organisational culture.  

To find out more about the work Ray is doing visit www.britishschoolofcoaching.com 



Tuesday 30 April 2013

Boston Beer

How Jim Koch's 'speed coaching' has helped Boston Beer go from a home enterprise in 1984 to bringing in almost $630 million dollars in 2012

http://www.reuters.com/article/2013/04/25/idUS253517120220130425





http://upload.wikimedia.org/wikipedia/commons/b/b5/Boston_Beer_Company,_So._Boston.jpg

Tuesday 23 April 2013

What Does it Mean to be a Coach?

Martin Hill, British School of Coaching











My coaching supervisor, in highlighting further development opportunities, suggested a couple of avenues to consider. One of them was “What is required in ‘being’ a coach- rather than simply ‘doing’ coaching.”

This concept intrigued me and made me reflect on the skills and qualities that I think a good coach should possess. In no particular order, as this was a stream of consciousness thought process:

  • Emotional Intelligence- Daniel Goleman (1998) “ Working with emotional intelligence”, New York: Bantam Books) outlines five main elements – Wikipedia summarises these as follows : “(i) “Self-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions. (ii)Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances. (iii) Social skill – managing relationships to move people in the desired direction (iv) Empathy - considering other people's feelings especially when making decisions and (v) Motivation - being driven to achieve for the sake of achievement.”  In my opinion “being” a coach means being aware of emotions in coaching conversations (both yours and your clients) and managing them.

  • Curiosity- this is the element that I love – ensuring that I go into a coaching conversation in a “curious” state of mind, means that my questions and listening assist the client in achieving the goal set for the session. Resetting that state of curiosity prior to each session also serves to boost the energy levels I take into that session and assists in preventing unconscious transference from previous sessions. Curiosity is infectious and frequently serves to re-energise the client and achieve breakthroughs on issues that have become something of a blockage.

  • Competence- one would hope that this would go without saying- but a search of any internet search engine will reveal hundreds and hundreds of hits re coaches- few of whom appear to have any coaching qualification. Competence means that the coach has a range of tools and models to use to assist the client in achieving their objectives – it also implies that the coach knows what they are doing – and more critically knows when those competencies are insufficient for the particular needs of a client- and ensure that they help the client in identifying someone who did have the necessary specialist skills.

  • Challenge – this distinguishes coaching from a simple conversation and it is from challenge the client frequently gains the most useful and important learning. Challenge does not have to mean confrontation – it can occur in a variety of ways. For example for some the simple presence of another person can be a challenge; for others challenge can be made through silence or tone of voice; questioning and reflecting back the client’s own comments. One of the tools I use in reflecting on a coaching or supervision intervention is to assess whether there was any challenge. I also check this out with the client directly.

  • Courage- not something that would immediately spring to mind perhaps, but this idea stems from reflections on my own coaching practice. It is not uncommon to find candidates embarking on coaching training, worrying about whether they will know what questions to ask; worrying if they are the “right” question etc. etc. Reflecting on my own coaching and supervision practice now, I am surprised to note how I often have the “sense” of something – and have the courage to follow up that feeling/sense. Obviously this has to be done consciously and carefully, but the courage of following one’s instincts has often uncovered the real heart of the client’s issue.  Courage also is involved in ensuring that as a coach one does the” right thing” – having the courage to decline work if it will impinge on your own ethics, values or beliefs or to ensure that it is the “right thing” for the client themselves.

  • Integrity-  a key element of being a coach is to ensure that one operates ethically, professionally and with integrity. Maintenance of confidentiality is often an indicative benchmark of the level of a coach’s integrity.

 
  • Open Minded-  this links in with curiosity perhaps, but although you may hear the same topics/issues cropping up it is crucial to keep an open mind as it will be a unique experience for each client . Keeping an open mind ensures that you also manage your own values and beliefs and are focused on the client’s objectives.

  • Resilience- again, not one that may immediately spring to mind. As a coach you are often the guardian of the client’s declared goal or objective. It is not uncommon for obstacles or issues to crop up in the course of attaining that goal/objective. As the coach you must have the resilience to assist your client in navigating through the storm and steering them into the clear waters to reach the intended harbour.

To close, some short bullet points that are also spring to mind and which are self-explanatory:

  • Commitment to excellence- both for self and for the client
  • Commitment to reflective learning
  • Continuing professional development
  • Authenticity- Being Oneself
  • Awareness of Own Values & Beliefs-Knowing Oneself


Those are my starters for ten – what are the ones that you would suggest?